1. Introduction

ZEDBOX ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our lightning detection and protection services.

2. Information we collect

2.1 Personal information

• First and last name

• Email address

• Phone number

• Postal address

• Company information

2.2 Technical data

• Atmospheric data collected by our sensors

• GPS coordinates of your installations

• Equipment performance data

• Platform usage logs

• Connection data and cookies

3. How we use your information

We use your information to:

• Provide our lightning detection services

• Send real-time alerts

• Improve our prediction algorithms

• Ensure maintenance and technical support

• Communicate with you about our services

• Comply with legal obligations

4. Information sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With your explicit consent

• To provide our services (technical partners)

• To comply with legal obligations

• To protect our rights and security

5. Data security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, modification, disclosure, or destruction.

6. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Technical data is retained for 10 years for service improvement purposes.

7. Your rights

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to data processing

• Request data portability

• Withdraw your consent at any time

8. Cookies and similar technologies

We use cookies and similar technologies to improve your experience on our website and analyze the use of our services. You can control cookie usage through your browser settings.

9. International transfers

Your information may be transferred and processed in countries other than your country of residence. We ensure that these transfers comply with applicable data protection laws.

10. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.

11. Contact

For any questions regarding this privacy policy or to exercise your rights, contact us by email: contact@zedbox.net

12. Data Protection Officer

For any specific questions regarding the protection of your data, you can also contact our Data Protection Officer at: contact@innovatehub.bf